Frequently Asked Questions

Find answers to common questions about shopping with Petasora. If you need additional help, our support team is always happy to assist.

1. What kind of products does Petasora offer?

We offer carefully curated pet products including everyday essentials and innovative accessories designed to improve your pet’s comfort, health, and daily lifestyle.

2. How do I place an order?

Simply browse our store, add your desired products to the cart, and proceed to checkout. Follow the secure payment steps to complete your order.

3. Do you offer safe and pet-friendly products?

Yes. We prioritize safe materials, durable construction, and pet-friendly designs when selecting every product in our store.

4. How long does shipping take?

Shipping times may vary depending on your location. Once your order is processed, you will receive tracking details to monitor your delivery.

5. Can I track my order?

Yes. After your order is shipped, you will receive a tracking number via email to follow your package’s journey.

6. What if I have an issue with my order?

If you experience any issues, please contact our customer support team with your order details. We’ll work quickly to resolve your concern.

7. How can I contact Petasora?

You can reach us through our Contact page or by emailing our support team. We aim to respond as quickly as possible.

Thank you for choosing Petasora. We’re here to make pet parenting easier and more enjoyable. 🐾